Need help car in garage over a month
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  1. #1
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    Need help car in garage over a month

    Hi there, new to this so please forgive me if I miss things. I have 630i its auto and on Easter Sunday my engine management light came on, car drove fine until I came to a traffic light and it started to jitter and cut out as if I stalled. Took about 3 attempts to get it switched on. Once I did the revo kept going up itself then it drove fine until the next set of lights. On my way to drop it to a mechanic a couple of hours later I had to reverse.. when I put it into reverse the revo started again and my breaks where extremely poor. Had to slam my foot down to get the car to stop so an emergency stop was as if I tapped the break slightly.. then it cut out again. This time the car started fine and I got it to the garage. The garage has had my car over a month now with no sign of me getting it back anytime soon. It's a complete balls up. I dropped it up with half a tank of fuel. They said the first time the car wasn't giving any faults on the computer and timing etc was fine. After the garage not letting me know what's going on with the car ignoring my calls and no ringing back after leaving voicemails I called up. They've said they where fixing a pulley on the engine and that should be it sorted today. I rang today surprisingly got through to be told they fixed the pulley but now an electronic valve has gone and the car has ran out of fuel but when the took out my back seats to look at the tank it's half full but the car isn't reading it. I really need some advice as to what the f**k I do or what the issue is as I'm fed up not having my car. The car hasn't even done 2k since october when it was motd. The garage has said there's a lot of underlying issues but when I asked how he avoided answering therefore he doesn't know when the car will be ready. Help please !! Thanks in advance


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  2. #2
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    Get it picked up by a proper BM repairer with a decent feedback. That don't sound like fun. It sounds like they don't know what's wrong with your car, can't find the fault and are aimlessly changing stuff. This tends to be happening when they tell you that they have fixed one thing and then there is another problem. It'll work out costing you more in the end and/or a massive argument and still no car. Strike up a deal like you'll pay for parts only, get the car picked up by a BM repairer and call it quits with them. They'll probably be grateful to see the back of it to be honest if it's causing them aggro.
    Agree a diagnostic price with the new repairer and a length of time they should spend on it before calling you up to authorise further investigation. Get them to record what they check for your records. Do not let them replace parts without your prior consent, what they'll do is 'borrow' bits from wherever to try rather than slinging new parts on it and charging you for the privilege. Make them aware that you don't have endless funds to throw at it. Good communication is key.

  3. #3
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    Quote Originally Posted by rudeuk2 View Post
    Get it picked up by a proper BM repairer with a decent feedback. That don't sound like fun. It sounds like they don't know what's wrong with your car, can't find the fault and are aimlessly changing stuff. This tends to be happening when they tell you that they have fixed one thing and then there is another problem. It'll work out costing you more in the end and/or a massive argument and still no car. Strike up a deal like you'll pay for parts only, get the car picked up by a BM repairer and call it quits with them. They'll probably be grateful to see the back of it to be honest if it's causing them aggro.
    Agree a diagnostic price with the new repairer and a length of time they should spend on it before calling you up to authorise further investigation. Get them to record what they check for your records. Do not let them replace parts without your prior consent, what they'll do is 'borrow' bits from wherever to try rather than slinging new parts on it and charging you for the privilege. Make them aware that you don't have endless funds to throw at it. Good communication is key.
    Thanks for the advice. I've now been told by the same garage it needs a timing chain. Was meant to be ready Friday past but it still hasn't been delivered .. it's just so shitty as I brought it to them to service it a couple of months ago and they where great, couldn't fault them at all. I understand people are busy etc but 5 weeks now it's been up there. Do you think it would be the chain causing the issues described? I'm just worried I get it back and the issue is the same after paying for it to be fixed.


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  4. #4
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    [QUOTE=rudeuk2;262386]Get it picked up by a proper BM repairer with a decent feedback. That don't sound like fun. It sounds like they don't know what's wrong with your car, can't find the fault and are aimlessly changing stuff. This tends to be happening when they tell you that they have fixed one thing and then there is another problem. It'll work out costing you more in the end and/or a massive argument and still no car. Strike up a deal like you'll pay for parts only, get the car picked up by a BM repairer and call it quits with them. They'll probably be grateful to see the back of it to be honest if it's causing them aggro.
    Agree a diagnostic price with the new repairer and a length of time they should spend on it before calling you up to authorise further investigation. Get them to record what they check for your records. Do not let them replace parts without your prior consent, what they'll do is 'borrow' bits from wherever to try rather than slinging new parts on it and charging you for the privilege. Make them aware that you don't have endless funds to throw at it. Good communication is key.


    Thanks for the advice. I've now been told by the same garage it needs a timing chain. Was meant to be ready Friday past but it still hasn't been delivered .. it's just so shitty as I brought it to them to service it a couple of months ago and they where great, couldn't fault them at all. I understand people are busy etc but 5 weeks now it's been up there. Do you think it would be the chain causing the issues described? I'm just worried I get it back and the issue is the same after paying for it to be fixed.



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  5. #5
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    3.5, 1.8, 4.0
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    The green one and lots of it!
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    742
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    Yeah, I'd still get it picked up and taken to a better place. Servicing is a whole different ball game to diagnosing a fault, sometimes faults develop because the servicing wasn't carried out correctly too. The engine certainly wouldn't be happy with a wonky timing chain but again, it's a bit you cant see, don't know what it does and don't know if it's good or bad. You probably won't even know if they have changed it or not. How many miles has the car done? I'd lay money down that this is yet another guesstimate as to what's wrong. I'd also lay money down on the fact that you won't get the car back after they have changed that too and the car is still broken.
    Ask them to write a report as to why they know it's the timing chain causing the problem. If they can display on paper that have checked every associated part, markings and operation and there is a discrepancy against the manufacturers tolerances then hey! there's a fault right there! If it's low miles you can say you want to put the issue across to BMW themselves for ideas and look for premature failure. Bearing in mind though that BM would probably want that car regularly stamped up with full BM service history before they'd even entertain it.

    Sorry to be a bit negative but from what you write and the way that it's written, they seem incompetent at fixing your car. That's not meant in a bad way, some garages have their limits, admitting to when that limit has been exceeded is something that doesn't often happen!

    Good luck.

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