I have recently had the CCC to CIC upgrade done and everything works fine accept the "my info" which means I can no longer receive destinations from Google or any other "send to my car" app.

I have a full active BMW assist account but understand that it maybe a database issue as the car originally had the CCC unit fitted. I have read on a US forum that all you need to do is get BMW connected drive dept to move you over onto the CIC database. This is not easy as the refused initially but then asked me to provide all this info from the retro fitted CIC:




Serial number for new head unit if different from the ICC-ID

Does anyone know where this info is located? & what software is needed to extract it? Its all rather strange as all the other assist functions work fine including email

Any help would be gratefully appreciated