Hi Just thought I would start a thread about poor service/ experiences at BMW dealers.
Coopers Teesside - Handbrake adjusted twice and it still didn't work
scratches on car
try to charge me for work all ready paid for
didn't replace the tray under the gearbox that they had removed.
pretty crap attitude
keep washing my car when told not too
told twice that there was a clutch issue, only confirmed fault when BMW hq got involved and requested they
look at the car
saw a member of staff wheel spin a customers car in the car park
I don't doubt that there are some competent members of staff at Coopers and have heard that other dealers in there group are very good but Teesside need to sort themselves out. Might be different if I had bought a 50k car off them.