Sorry for not taking this to private message - I don't have enough posts in my history to send one yet :(
I recently placed a couple of orders with you, perhaps a couple of weeks ago, which have now been delivered. When placing the order on the phone I asked whether a proper BMW receipt would be provided (so that I can include it in my service history) and the gentleman on the phone said it would.
Unfortunately I didn't get one in either of the two packages which arrived through the post.
Is this a mistake, or will they be coming separately?